Contact EcomTrade24 Pay
Talk to the team that helps merchants get live, fix integrations and move faster.
Use the right channel depending on whether you need plan guidance, technical help, plugin troubleshooting or a responsible security disclosure.
Sales
Questions about plans, merchant fit, agencies, reseller paths or which setup route makes the most sense.
Email: [email protected]
Support
Help with WooCommerce, webhooks, callback endpoints, dashboard setup and merchant go-live checks.
Email: [email protected]
Security
Responsible disclosures, suspicious behavior reports and security-sensitive technical issues.
Email: [email protected]
Before you write in
If you are a merchant, include your account email and the page or feature you are working on.
If the issue is technical, include the endpoint, webhook URL, order id or session id where possible.
If you need help choosing a plan, explain whether you are starting with WooCommerce, payment links, products or API.
If you report a security issue, include reproduction steps and enough detail to verify it quickly.